RETURN, REFUND AND CANCELLATION POLICY

RETURN, REFUND AND CANCELLATION POLICY
Once an order has been submitted, they are final and non-refundable. However, if there are concerns with your order please contact the shop so we can find a solution.

DAMAGED ORDER: We pride ourselves on the quality of our products, so if you receive a print from us which is faulty or damaged we will replace it free of charge and without delay.

If an item arrives and the packaging or the item itself is clearly and significantly damaged, please take a photo showing the damage, refuse to accept the delivery and contact us immediately.

If you notice that an item is damaged after it has been delivered to you, please contact us within 3 days of receipt of your print at info@atrechoart.com and our team will be happy to assist. If we require you to return the product to us, we will pay the cost of the return. 

REFUNDS: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note that there will be a restocking fee of $5.99 for all returns and this will be deducted from your refund. Please remember it can take some time for your bank or credit card company to process and post the refund too.